Trains from Carlisle Train Station
to Heckington
Book your tickets
Station Message
The lifts are out of order between Platform 1, 2 and 3 at Carlisle station.
Carlisle Train Station facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
-
Penalty FaresPenalty fares apply for VT
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Seating available on all platforms with waiting rooms throughout.
-
Trolleys
-
Station Buffet
-
Toilets
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Post Box
-
Atm Machine
-
Shops
Newsagent
-
Rail replacement locations
Rail replacement coach services can be found at the front of the station
-
CCTV
-
-
Toilets
-
Available
-
Location
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Available
-
Operator Name
-
Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
-
Ticket gates
-
-
Parking
-
Car Park 1
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 160
Number Accessible Spaces: 10
Accessible Spaces Note:Eco friendly car hire available from this station. Click here for more information.
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website
Different rates apply to non rail users, please speak to a member of staff.
-
Car Park 2
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff
Operator Name: Avanti West Coast
Name: Station Car Park 2
Spaces: 79
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
-
-
Bicycle Facilities
-
Spaces16
-
ShelteredYes
-
Cctv
-
Location
Platform 8.
-
Annotation
Space for 16 cycles on Platform 8.
8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)
-
TypeRacks
-
-
Accessibility
-
Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
-
Staff help available opening hoursMon-Sun 24h
-
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
-
Step Free Access
Category A - This station has step-free access to all platforms / the platform
Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Station Message
This station has Barrow or Level crossing. We do not recommend that you use it without assistance.
Heckington facilities
-
Ticket office
-
Ticket Office
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Validator
-
Penalty FaresPenalty fares apply for EM
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
no
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Rail replacement locations
In the station car park.
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/03457 125678 -
Available
-
Operator NameEMR lost property office is located at Nottingham. We will try to contact the owner if they can be identified, the item will be kept for 3 months (unless it is perishable) and a record is kept.
-
Information Available From StaffYes - from help point
-
Customer Help Points
both platforms
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredNo
-
Cctv
-
TypeStands
-
-
Accessibility
-
Helpline
08000 11 33 23
https://www.nationalrail.co.uk/ -
Staff help available opening hours
-
Induction Loop
-
Accessible Ticket Machines
no
-
Height Adjusted Ticket Office Counter
no
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible Public Telephones
none
-
Accessible toilets
-
Step Free Access
Level access to Skegness bound platform. Foot crossing only to Grantham bound platform.
Category B. This station has a degree of step free access to the platform which may be in both directions or in one direction only - please check for details. The station has a barrow crossing over the track and we strongly recommend that you do not use it without assistance. To book passenger assistance please call 08000 11 33 23. We recommend that you book assistance 12 hours in advance.
This station doesn't have tactile paving at the edges of the platforms.
-
Ticket Gates
-
Impaired Mobility Set Down
-