Trains from Carlisle Train Station
to Benfleet
Book your tickets
Carlisle Train Station facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
-
Penalty FaresPenalty fares apply for VT
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Seating available on all platforms with waiting rooms throughout.
-
Trolleys
-
Station Buffet
-
Toilets
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
-
Accessible toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Post Box
-
Atm Machine
-
Shops
Newsagent
-
Rail replacement locations
Rail replacement coach services can be found at the front of the station
-
CCTV
-
-
Toilets
-
Available
-
Location
The accessible toilets are located on Platforms 4/6; these toilets are operated by a RADAR key. A Changing Places toilet is available at this station. Toilets are open 24/7
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Detailshttps://www.nationalrail.co.uk/
-
Available
-
Operator Name
-
Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
-
Ticket gates
-
-
Parking
-
Car Park 1
Notes
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 160
Number Accessible Spaces: 10
Accessible Spaces Note:Eco friendly car hire available from this station. Click here for more information.
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast Website
Different rates apply to non rail users, please speak to a member of staff.
-
Car Park 2
Notes
For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff
Operator Name: Avanti West Coast
Name: Station Car Park 2
Spaces: 79
Number Accessible Spaces: 4
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £166.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £5.50
Sunday: £5.50
Note:For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
-
-
Bicycle Facilities
-
Spaces16
-
ShelteredYes
-
Cctv
-
Location
Platform 8.
-
Annotation
Space for 16 cycles on Platform 8.
8 x hoops on platform 8 (2 x cycles per hoop = 16 spaces)
-
TypeRacks
-
-
Accessibility
-
Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Passenger Assist meeting point is the information kiosk in the booking hall. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
-
Staff help available opening hoursMon-Sun 24h
-
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible toilets
-
Step Free Access
Category A - This station has step-free access to all platforms / the platform
Lifts available to platforms via subway. Alternatively there is a ramped footbridge. Staff are available to assist on request.
-
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Station Message
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Benfleet facilities
-
Ticket office
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Oyster Comments
.
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
-
Penalty FaresPenalty fares apply for CC
-
-
Facilities
-
Car Park
-
Seated Area
-
Waiting Room
Platforms 1 & 2
-
Station Buffet
Platform 1
-
Toilets
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
-
Accessible toilets
Platform 1. This can be accessed using a radar key.
-
Baby Change
Female toilets
-
Telephones
-
Wi Fi
-
Atm Machine
-
Shops
-
Rail replacement locations
Bus stops on Ferry Road outside front of station:
- If travelling towards London, Stop E
- If travelling towards Southend, Stop A
-
CCTV
-
-
Toilets
-
Available
-
Location
The toilets are located on Platforms 1 and 2.
The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
-
Accessible toilets
Platform 1. This can be accessed using a radar key.
-
-
Wifi
-
Annotation
-
Available
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost property
-
Contact Details
Url: https://www.c2c-online.co.uk/help-feedback/lost-property/03457 44 44 22 -
Operator NameOperated by c2c
-
Information Available From StaffYes - from ticket office
-
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
On platforms, accessible via electronic gates from street level
-
Ticket gates
-
-
Parking
-
Car Park 1
Notes
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Operator Name: National Car Parks Ltd
Name: Station Car Park
Spaces: 125
Number Accessible Spaces: 3
Accessible Car Park Equipment: No
Accessible Car Park Equipment Note:Access to car park payment facilities is not required for wheelchair users as parking is free for disabled users in designated parking spaces
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/Opening Times
Mon-Sun 24hCharges
Per Hour: £1.00
Daily: £6.40
Weekly: £32.00
Monthly: £131.00
Three Monthly: £379.00
Annual: £1,314.00
Saturday: £3.60
Sunday: £3.60
Note:Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
-
Car Park 2
Notes
Daily and Weekly Tickets can be purchased at the Rail Ticket Machines.
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Operator Name: National Car Parks Ltd
Name: Benfleet Station Car Park ( Premier Reserved Parking)
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.ncp.co.uk/find-a-car-park/car-parks/benfleet-station-c2c/Opening Times
Mon-Sun 24hCharges
Annual: £1,675.00
-
-
Bicycle Facilities
-
Spaces67
-
ShelteredYes
-
Cctv
-
Location
Outside station entrance
-
Annotation
Some stands available on adjacent council land. For information regarding the dedicated cycle shed, please enquire at the ticket office.
-
TypeCompounds
Stands
-
-
Accessibility
-
Helpline
03457 44 44 22
https://www.nationalrail.co.uk/ -
Staff Help Available
Please call 03457 44 44 22
-
Staff help available opening hoursMon-Fri 06:00 to 21:00
-
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
Customer Service Staff
-
Ramp For Train Access
-
Accessible Taxis
Operated by local companies. Pre-booking advised
-
Accessible toilets
Platform 1. This can be accessed using a radar key.
-
Step Free Access
There are no lifts at the station, but step free access is available to both platforms from street level via electronic gates
-
Ticket Gates
-
Impaired Mobility Set Down
Outside station entrance
-