Brough to Ashford International train times
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Brough facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
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Penalty Fares
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Room
Heated waiting rooms are available on both platforms.
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Trolleys
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Station Buffet
Refreshments available from the Coffee Kiosk Monday to Saturday 0600 to 1130.
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Toilets
There are no toilet facilities available at this station.
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Accessible toilets
There are no toilet facilities available at this station.
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Baby Change
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Rail replacement locations
Replacement coaches depart from the Short Stay Car Park.
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CCTV
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Toilets
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Accessible toilets
There are no toilet facilities available at this station.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelPart time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 600 1671 -
Available
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Information Available From StaffYes - From the ticket office (when open) and using the help point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
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Ticket gates
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/ -
Operator NameAPCOA on behalf of TransPennine Express
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NameStation Car Park
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Spaces172
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ChargesOff-peak: N/A
Per Hour: N/A
Daily: £4.80
Weekly: £22.00
Monthly: £68.00
Three Monthly: £178.00
Six Monthly: N/A
Annual: £540.00
Saturday: £4.80
Sunday: £4.80 -
Number Accessible Spaces6
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Accessible Car Park Equipment
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Cctv
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Bicycle Facilities
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Spaces82
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ShelteredYes
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Cctv
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Location
Platforms 1 and 2
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TypeLockers
Stands
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Accessibility
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Helpline0800 107 2149
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sat 05:15 to 19:45
Sun 09:00 to 18:30 -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest stations with more facilitiesHull
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Accessible toilets
There are no toilet facilities available at this station.
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Step Free Access
This station is category A. Ramped access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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Ashford International facilities
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Ticket office
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car Park
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First Class Lounge
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Seated Area
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Waiting Roomon platform 1/2 there is a heated waiting roomon platform 5/6 there is a heated waiting shelter
The Station has a range of perch and standard height seating on all platforms. -
Trolleys
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Station BuffetCoffee shops and Selecta vending machines
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ToiletsPlatforms - Available during staffing hours
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Accessible toiletsPlatforms- Available during staffing hours
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Baby ChangeOnly available when staff present
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TelephonesUsage Type: Cards And Coins
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machinebooking hall
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Bureau De Change
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Shopsnewspapers
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Rail replacement locations
From the station forecourt outside the booking hall.
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CCTV
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Toilets
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Available
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LocationPlatforms - Available during staffing hours
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Accessible toiletsPlatforms- Available during staffing hours
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services OpenTrain running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsOn platforms 1/2 and 5/6. Also by gateline in the subway.
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Ticket gates
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Parking
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Car Park 1
Notes
From 1st June - new off peak evening rate (after 18:00) - £1.50
Number of accessible spaces: 15
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space. These Blue Badge spaces are located in the Station forecourt.
Operator Name: A P C O A Parking
Name: Car Park B
Spaces: 135
Number Accessible Spaces: 15
Accessible Spaces Note: These Blue Badge spaces are located in the Station forecourt.Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Cctv: NoWebsite
https://www.nationalrail.co.uk/Com_Open
ArrayCharges
Off-peak: £7.50
Daily: £8.30
Weekly: £35.80
Monthly: £126.10
Three Monthly: £376.00
Six Monthly: £753.30
Annual: £1364.30
Saturday: £1.50
Sunday: £4.80
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Car Park 2
Notes
From 1st June - new off peak evening rate (after 18:00) - £1.50
Number of accessible spaces: 2
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Operator Name: A P C O A Parking
Name: Car Park F
Spaces: 315
Number Accessible Spaces: 2
Accessible Spaces Note: Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Cctv: YesWebsite
https://www.nationalrail.co.uk/Com_Open
ArrayCharges
Off-peak: £5.30
Daily: £6.00
Weekly: £27.20
Monthly: £95.50
Three Monthly: £283.70
Six Monthly: £570.90
Annual: £1033.60
Saturday: £1.50
Sunday: £4.20
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Car Park 3
Notes
From 1st June - new off peak evening rate (after 18:00) - £1.50
Number of accessible spaces: 13
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Operator Name: A P C O A Parking
Name: Car Park A
Spaces: 166
Number Accessible Spaces: 13
Accessible Spaces Note: Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Cctv: YesWebsite
https://www.nationalrail.co.uk/Com_Open
ArrayCharges
Off-peak: £7.50
Daily: £8.30
Weekly: £35.80
Monthly: £126.10
Three Monthly: £376.00
Six Monthly: £753.30
Annual: £1364.30
Saturday: £1.50
Sunday: £4.80
Note:From 1st June - new off peak evening rate (after 18:00) - £1.50
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Bicycle Facilities
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Spaces454
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ShelteredYes
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Cctv
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Locationbehind bus stop front of station
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AnnotationYou may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff help available opening hoursMon-Sun 24h
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Induction Loop
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Accessible Ticket MachinesThese are located in the booking hall on the domestic side of the station. They are also located in the subway adjacent to the gateline on the international side of the station.
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Height Adjusted Ticket Office CounterCounters can be raised or lowered to suit all customers
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Ramp For Train Access
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible toiletsPlatforms- Available during staffing hours
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Step Free AccessCategory A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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