Trains from Ashton-under-Lyne
to Stoke-on-Trent
Book your tickets
Ashton-under-Lyne facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedYes
-
Smartcard TopupYes
-
Smartcard ValidatorNo
-
Smartcard Comments
More information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car ParkYes
-
Seated AreaYes
-
Station BuffetNo
-
ToiletsYes
A key is available from the Booking Office upon request.
-
Accessible toiletsYes
-
Baby ChangeNo
-
TelephonesYes
-
Wi Fi
-
Rail replacement locations
Pick Up / Drop Off in Station Car Park
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
A key is available from the Booking Office upon request.
-
Accessible toiletsYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services Open
Information available from Help Point 24/7.
-
Passenger Information SystemsDepartureScreens
-
Customer Help PointsYes
Outside ticket office
-
Ticket gatesNo
-
-
Parking
-
Contact Details0800 200 6060
-
Operator NameNorthern
-
NameStation Car Park
-
Spaces25
-
ChargesFree
-
Number Accessible Spaces2
-
Accessible Car Park EquipmentYes
-
CctvNo
-
-
Bicycle Facilities
-
Spaces0
-
ShelteredNo
-
CctvNo
-
TypeCompounds
-
-
Accessibility
-
Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help AvailableYes
-
Induction LoopYes
-
Accessible Ticket MachinesYes
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Nearest stations with more facilitiesGuide BridgeStalybridge
-
Accessible toiletsYes
-
Step Free Access
- Category B Station
- Scooter Friendly Station
Kerb at station front, through the underpass (20 paces), turn right and up a ramp (42 paces, 1:8 slope) to the ticket office. Lift also available from the first to last train.
To find our more about travelling around this station, please see the 360 map click here
-
Ticket GatesNo
-
Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
-
Station Message
Stoke-on-Trent station repair workCar Park 1 at Stoke-on-Trent station will be closed from Monday 4 November until the end of June 2025, due to major road works taking place. Please allow plenty of time before your train journey if you"Щre heading to the station by road. If you"Щre dropping off or picking up, Car Park 2 on Station Road is accessible and the station entrance remains open as normal. If you"Щre parking up for the day or longer, please head to Car Park 3 at the rear of the station.
Stoke-on-Trent facilities
-
Ticket office
-
Ticket OfficeYes
-
Prepurchase CollectionYes
-
Ticket MachineYes
-
Smartcard IssuedNo
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
-
Smartcard Comments
Validators on gates only. Ticket machines and booking office for pre purchased collection and only ticket machines for purchase
-
Penalty FaresPenalty fares apply for VT
-
-
Facilities
-
Car ParkYes
-
First Class Lounge
There is currently no First Class lounge at this station
-
Seated AreaYes
-
Waiting RoomYes
Platforms 1 & 2
-
TrolleysYes
-
Station BuffetYes
-
ToiletsYes
The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
-
Accessible toiletsNo
-
Baby ChangeYes
-
TelephonesNo
-
Wi FiYes
-
Post BoxYes
-
Atm MachineYes
-
ShopsYes
-
Rail replacement locations
Rail replacement coach services can be found at the front of the station.
-
CCTVYes
-
-
Toilets
-
AvailableYes
-
Location
The accessible toilets are located on Platform 1 and 2. The National key toilet is located on Platform 1; these toilets are operated by a radar key.
-
Accessible toiletsNo
-
-
Wifi
-
AvailableYes
-
-
Staffing and customer services
-
Staffing LevelFull time
-
Lost propertyYes
-
Contact Detailshttps://www.nationalrail.co.uk/
-
AvailableYes
-
Operator Name
-
Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help PointsYes
-
Ticket gatesYes
-
-
Parking
-
Car Park 1
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Stoke on Trent Car Park 1 ( South End of Platform 1)
Spaces: 157
Number Accessible Spaces: 6
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
-
Car Park 2
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Stoke on Trent Car Park 2 ( North End of Platform 1)
Spaces: 24
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
-
Car Park 3
Notes
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Stoke on Trent Car Park 3 ( Adjacent to Platform 2/3)
Spaces: 308
Number Accessible Spaces: 15
Accessible Car Park Equipment: Yes
Cctv: YesWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Daily: £12.50
Monthly: £132.00
Three Monthly: £374.00
Annual: £1,200.00
Saturday: £6.50
Sunday: £6.50
Note:For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
-
-
Bicycle Facilities
-
Spaces88
-
ShelteredYes
-
CctvYes
-
Location
all platforms
-
Annotation
The cycle hub on Platform 1 has space for 63 cycles. There are stands for 28 cycles on Platform 1 and a further 24 stands for cycles in Car Park 3 (Platform 2/3).
63 spaces in platform 1 cycle hub
14 hoops on platform 1 (2 x cycles per hoop = 28 spaces)
12 hoops in car park 3 (2 x cycles per hoop = 24 spaces)
-
TypeCompounds
Lockers
Stands
-
-
Accessibility
-
Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 05:30 to 00:00
Sat 05:30 to 23:30
Sun 07:30 to 00:00 -
Induction LoopYes
-
Accessible Ticket MachinesNo
-
Height Adjusted Ticket Office CounterYes
-
Ramp For Train AccessYes
-
Accessible Taxis
By the North end of platform 1
-
Accessible toiletsNo
-
Step Free Access
This station has step-free access to all platforms / the platform
-
Ticket GatesYes
-
Impaired Mobility Set DownYes
-
Wheelchairs AvailableYes
-
-
First Class lounge
-
Details
There is currently no First Class lounge at this station
-