Trains from Ashton-under-Lyne
to New Cross
Book your tickets
Ashton-under-Lyne facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetNo
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ToiletsYes
A key is available from the Booking Office upon request.
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in Station Car Park
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CCTVYes
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Toilets
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AvailableYes
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Location
A key is available from the Booking Office upon request.
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Outside ticket office
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces25
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesGuide BridgeStalybridge
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Accessible toiletsYes
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Step Free Access
- Category B Station
- Scooter Friendly Station
Kerb at station front, through the underpass (20 paces), turn right and up a ramp (42 paces, 1:8 slope) to the ticket office. Lift also available from the first to last train.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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New Cross facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Oystercard TopupYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorYes
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Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
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TravelcardZone 2
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Penalty FaresPenalty fares apply for SE
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Facilities
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Car ParkNo
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Seated AreaYes
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Waiting Room
Heated waiting Room on the platform only available up to 7pm
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Station BuffetYes
Coffee kiosk
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ToiletsYes
Platform C- Available during staffing hours
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Accessible toiletsYes
Platform c- Available during staffing hours. This toilet is stoma friendly.
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Baby ChangeYes
Only available when staff present
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TelephonesYes
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Wi Fi
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Atm MachineYes
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ShopsYes
newspapers
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Rail replacement locations
Bus stop V on New Cross Road (what 3 words: straw.bound.scales).
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CCTVYes
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Toilets
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AvailableYes
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Location
Platform C- Available during staffing hours
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Accessible toiletsYes
Platform c- Available during staffing hours. This toilet is stoma friendly.
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
AvailableYes
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Operator NameSoutheastern Customer Services
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Information Available From StaffYes - from help point
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Information Services Open
Train running Information and advice on how to get assistance available through the Help Point.
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Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsYes
On platform
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Ticket gatesYes
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Bicycle Facilities
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Spaces22
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ShelteredYes
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CctvNo
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Location
on platform c
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Annotation
You may leave your cycle in the rack provided however you do so at your own risk.
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TypeStands
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Accessibility
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Helpline
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Sun 06:10 to 00:20
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Induction LoopYes
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Accessible Ticket MachinesYes
station forecourt/ booking hall
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Height Adjusted Ticket Office CounterYes
Counters can be raised or lowered to suit all customers
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Ramp For Train AccessYes
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Accessible Taxis
Accessible taxis are available to book
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Accessible Public Telephones
Public telephones are not wheelchair accessible
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Accessible toiletsYes
Platform c- Available during staffing hours. This toilet is stoma friendly.
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Step Free Access
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details. Step free access from entrance direct to platforms C and D.Step free access to platforms A and B via lifts. Step access available via bridge and subway. Short steep ramp from side entrance.
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Ticket GatesYes
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Impaired Mobility Set DownNo
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Wheelchairs AvailableYes
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