Trains from Ashton-under-Lyne
to Hedge End
Book your tickets
Ashton-under-Lyne facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedYes
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Smartcard TopupYes
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Smartcard ValidatorNo
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Smartcard Comments
More information at www.northernrailway.co.uk/smart
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Penalty FaresPenalty fares apply for Northern
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Facilities
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Car ParkYes
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Seated AreaYes
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Station BuffetNo
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ToiletsYes
A key is available from the Booking Office upon request.
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Accessible toiletsYes
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Baby ChangeNo
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TelephonesYes
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Wi Fi
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Rail replacement locations
Pick Up / Drop Off in Station Car Park
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CCTVYes
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Toilets
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AvailableYes
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Location
A key is available from the Booking Office upon request.
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Accessible toiletsYes
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Staffing and customer services
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Staffing LevelFull time
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Lost propertyYes
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Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
Open
Open 0700-2200 7 days per week
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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Information Services Open
Information available from Help Point 24/7.
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Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Outside ticket office
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Ticket gatesNo
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Parking
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Contact Details0800 200 6060
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Operator NameNorthern
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NameStation Car Park
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Spaces25
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ChargesFree
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Number Accessible Spaces2
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Accessible Car Park EquipmentYes
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CctvNo
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Bicycle Facilities
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Spaces0
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ShelteredNo
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CctvNo
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TypeCompounds
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Accessibility
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Helpline
0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableYes
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Induction LoopYes
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Accessible Ticket MachinesYes
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Height Adjusted Ticket Office CounterYes
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Ramp For Train AccessYes
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Nearest stations with more facilitiesGuide BridgeStalybridge
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Accessible toiletsYes
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Step Free Access
- Category B Station
- Scooter Friendly Station
Kerb at station front, through the underpass (20 paces), turn right and up a ramp (42 paces, 1:8 slope) to the ticket office. Lift also available from the first to last train.
To find our more about travelling around this station, please see the 360 map click here
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Ticket GatesNo
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Impaired Mobility Set DownNo
No designated area is provided. The station front may be used for set down purposes.
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Station Message
The ticket office at Hedge End will be closed on Saturday 7 December 2024.
Hedge End facilities
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Ticket office
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Ticket OfficeYes
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Prepurchase CollectionYes
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Ticket MachineYes
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Smartcard IssuedNo
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard ValidatorYes
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Smartcard Comments
Hedge End ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons.
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Penalty FaresPenalty fares apply for SW
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Facilities
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Car ParkYes
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Seated AreaYes
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Waiting Room
Heated waiting room in main station building. Seating is compliant with code of practice.
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Station BuffetNo
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ToiletsNo
N/A
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Accessible toiletsNo
N/A
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Baby ChangeNo
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TelephonesYes
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Wi FiYes
Find WiFi Hotspots around Hedge End station
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Rail replacement locations
Station forecourt off Stroudley Way
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CCTVYes
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Toilets
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Accessible toiletsNo
N/A
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Wifi
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Annotation
Find WiFi Hotspots around Hedge End station
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AvailableYes
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Staffing and customer services
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Staffing LevelPart time
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Lost propertyYes
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Contact Detailshttps://www.southwesternrailway.com/contact-and-help/lost-property
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Open
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Hedge End.
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Information Available From StaffYes - from ticket office
Yes - from help point -
Passenger Information SystemsDepartureScreens
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Customer Help PointsYes
Help points are available on all platforms
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Ticket gatesNo
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Parking
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Contact Details
Url: https://www.nationalrail.co.uk/0345 6000 650 -
Operator NameLocal Council (Eastleigh)
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NameCouncil Managed Car Park
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Spaces96
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Number Accessible Spaces4
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Accessible Car Park EquipmentNo
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CctvNo
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Bicycle Facilities
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Spaces54
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ShelteredYes
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CctvYes
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Annotation
5 cycle lockers and 26 cycle stand parking spaces
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TypeRacks
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Accessibility
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Helpline
0800 5282100
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
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Staff Help AvailableNo
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Induction LoopYes
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Accessible Ticket MachinesYes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
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Ramp For Train AccessYes
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Accessible TaxisNo
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Nearest stations with more facilitiesEastleigh
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Accessible toiletsNo
N/A
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Step Free Access
Step-free category B Station - There is level access to platform one but access to platform two is via a 52 step footbridge.
For step-free access from London please travel to nearby Fareham.
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Ticket GatesNo
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Impaired Mobility Set DownNo
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Wheelchairs AvailableNo
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