Allens West facilities
-
Ticket office
-
Ticket Office
-
Ticket Machine
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard CommentsMore information at www.northernrailway.co.uk/smart
-
Penalty FaresPenalty fares apply for Northern
-
-
Facilities
-
Car Park
-
First Class Lounge
-
Seated Area
-
Waiting RoomThere are no waiting rooms provided at the station. Shelters are provided on both platforms.
-
Trolleys
-
Station Buffet
-
Toilets
-
Baby Change
-
TelephonesUsage Type: Cards And Coins
-
Wi Fi
-
Web Kiosk
-
Post Box
-
Tourist Information
-
Atm Machine
-
Bureau De Change
-
Shops
-
Rail replacement locations
Pick Up/Drop Off adjacent to Level Crossing
-
CCTV
-
-
Staffing and customer services
-
Staffing Levelunstaffed
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/08002006060 -
OpenOpen 0700-2200 7 days per week
-
Information Available From StaffIf the station is not staffed please use our helpline 08002006060
-
Information Services OpenInformation available from Help Point 24/7.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help Points
Platform 1
-
Ticket gates
-
-
Bicycle Facilities
-
Spaces8
-
ShelteredNo
-
Cctv
-
Annotation
4 cycle lockers and 4 stand spaces. Stands and lockers are available. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Stockton Borough council on 01642 528499.
-
TypeLockers
Stands
-
-
Accessibility
-
Helpline0800 138 5560 text relay 18001 0800 138 5560
https://www.nationalrail.co.uk/ -
Helpline opening hoursMon-Sun 24h
-
Staff Help Available
-
Staff help available
-
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Nearest stations with more facilitiesEaglescliffe
-
Step Free Access
- Category B Station
- Station is unstaffed
- Please note there are no tactile pavings at this station
To find our more about travelling around this station, please see the 360 map click here
Coverage: whole Station -
Impaired Mobility Set DownStep free access from car park to station entrance
-
Wheelchairs Available
-
Kent House facilities
-
Ticket office
-
Ticket Office
-
Prepurchase Collection
-
Ticket Machine
-
Oystercard Topup
-
Oyster CommentsOyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
-
Smartcard Issued
-
Smartcard Topup
-
Smartcard Validator
-
Smartcard Comments
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
TravelcardZone 4
-
Penalty FaresPenalty fares apply for SE
-
-
Facilities
-
Car Park
-
First Class Lounge
-
Seated Area
-
Trolleys
-
Station Buffet
-
Toilets
-
Accessible toilets
-
Baby Change
-
TelephonesUsage Type: Cards And Coins
-
Wi Fi
-
Web Kiosk
-
Post Box
-
Tourist Information
-
Atm Machine
-
Bureau De Change
-
Shops
-
Rail replacement locations
Towards Herne Hill: Beckenham Road Bus Stop BL
Towards Beckenham Junction: Beckenham Road Bus Stop BA
-
CCTV
-
-
Toilets
-
Accessible toilets
-
-
Staffing and customer services
-
Staffing LevelPart time
-
Lost property
-
Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Available
-
Operator NameSoutheastern Customer Services
-
Information Available From StaffYes - from help point
-
Information Services OpenTrain running Information and advice on how to get assistance available through the Help Point.
-
Passenger Information SystemsDeparture Screens
Announcements -
Customer Help PointsOn platform
-
Ticket gates
-
-
Parking
-
Contact Details
Url: https://www.nationalrail.co.uk/0345 322 7021 -
Operator NameSoutheastern
-
NameStation Car Park
-
Spaces12
-
ChargesOff-peak: N/A
Per Hour: N/A
Daily: N/A
Weekly: N/A
Monthly: N/A
Three Monthly: N/A
Six Monthly: N/A
Annual: N/A
Saturday: N/A
Sunday: N/A -
Number Accessible Spaces0
-
Cctv
-
-
Bicycle Facilities
-
Spaces24
-
ShelteredYes
-
Cctv
-
Locationboth sides
-
AnnotationYou may leave your cycle in the rack provided however you do so at your own risk.
-
TypeStands
-
-
Accessibility
-
Helpline0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
https://www.nationalrail.co.uk/ -
Staff help available opening hoursMon-Fri 06:10 to 19:30
Sat 07:10 to 13:50 -
Induction Loop
-
Accessible Ticket Machinesstation forecourt
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
Accessible taxis are available to book
-
Accessible Public Telephones
Public telephones are not wheelchair accessible
-
Nearest stations with more facilitiesBeckenham Junction
-
Accessible toilets
-
Step Free AccessCategory C. This station does not have step free access. Steps to all platforms through subway.
Coverage: no Part Of Station -
Impaired Mobility Set Down
-
Wheelchairs Available
-