How do I buy a flexi-season ticket?
Flexi-season tickets can only be purchased with a Smart card and via the Northern website or mobile app.
Do I need a Smart card to purchase a flexi-season ticket?
Yes. You can order your free, personalised card here which will be delivered in 2-3 days.
How do I load/collect the flexi-season ticket I have just purchased?
Use the Northern app for rapid collection to your card, available 5 minutes after purchase. Alternatively, please allow up to 2 hours to load the tickets to your card at the ticket gates or Northern ticket machine at your nearest station.
How can I tell how many tickets are left in my bundle?
Do so by logging in to MyAccount, using the NFC reader on the Northern app or at a ticket machine.
How do I renew my bundle?
Bundles can be renewed via the ticket portal or the app. Any remaining tickets within their expiry date will be carried over with the new six month expiry date.