How much does a Flexi Season ticket cost?
A Flexi Season ticket is a form of Season Ticket and comparing a Flexi Season ticket with the equivalent Monthly Season ticket, the minimum discount will be 20%. Use our Commuter ticket finder to discover the precise discount on your journey: northernrailway.co.uk/flexi
How much is a Flexi Season ticket compared to a Season ticket?
A Flexi Season ticket is great for helping you save money if you’re commuting during peak-times at least two days a week.
Check out our commuter ticket tool to discover the cost saving of a Flexi Season ticket on your route and to help you understand the most suitable ticket for your journey.
Can you get a refund on a Flexi Season ticket?
A refund is calculated from the difference between the price you paid for the Flexi Season and the cost of an Anytime return ticket for each day you have used, minus an administration fee of no more than £10. If you only have one or two journeys left on your Flexi Season you may find that no refund is available.
If I buy a Flexi Season ticket and only take a couple of journeys can I get the remaining journeys refunded?
You must apply for a refund from your retailer before the end of the 28-validity period. The refund will be calculated based on the price of an Anytime return ticket for the journey your Flexi Season is valid for, the number of travel days used within the ticket's validity minus the administration fee.
Can I claim under the Delay Repay scheme?
Yes, do so here. Your rights under delay repay are exactly the same. In the event that you activate a day's worth of travel and choose not to travel at the last minute in the event of train delays, you are eligible for Delay Repay.
How does the cost of a Flexi Season compare with Season and Anytime fares?
The cost of a Flexi Season varies but will ultimately be cheaper for most customers who travel during peak-times at least twice a week.
I bought a Flexi Season but am going to have to go to the office more than I realised, can I exchange my Flexi Season for a Season Ticket?
You can’t exchange a Flexi Season so, if you’ve already been using your Flexi Season ticket our recommendation would be to use up your eight journeys and purchase a Season Ticket once you’ve used all your journeys. Alternatively, you can request a refund less the admin fee and purchase a Season ticket.
Can you get a discount on a Flexi Season ticket using a Railcard?
16-17 Saver and Job Centre Plus Travel Discount Card holders will be able to get 50% off their Flexi Season ticket but no other Railcard or group discounts will apply.
Can I use my Disabled Persons Railcard for discount on a Flexi Season?
Railcards cannot be used to get discounts on Season or Flexi Season tickets as they are already heavily discounted tickets.
I was sick so didn’t use my Flexi Season this month, can I get a refund?
If you were sick and couldn’t use your Flexi Season ticket you must apply for a refund before the end of the 28-Day validity period. There must be a minimum of one unused journey left to refund and a £10 admin fee will apply. If you can provide evidence that you were not able to apply for a refund because of illness (such as a doctor’s note), we will still consider your refund application after the expiry date.