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If you buy a ticket with a railcard discount you must take your railcard with you when you travel and you must show it with your ticket to the conductor or member of staff when asked. Some railcards have time restrictions, so please check the conditions in your information leaflet or visit the Railcards page.

If you don't have the railcard with you, your discounted ticket will not be valid (under the terms and conditions of the railcard) and you will have to buy a new ticket for your whole journey.