If you already have the Northern app on your phone it will automatically update as long as you have ‘automatic updates’ turned on. If not, you’ll have to update it manually in the app store.

Alternatively you can download it here.

If you have already purchased tickets, these will still be available in the old app.

As soon as we know the new app is widely available on the Apple Store and Android Play Store, you will need to use the new app for any new purchases.

Once you have downloaded and updated the app, you will have to do the following:

1. Log in to your account on the app (so you will need to remember your email address and password). If you’ve forgotten your password, you can reset it here.
2. Re-type your payment card information.
3. You may also have to manually refresh the ticket wallet to download any previously purchased tickets.