You'll find all kinds of people from all kinds of backgrounds here at Northern. And we can't wait to tell you more about who we are and what we do.

We invest in our people as much as we invest in our business, and we’re committed to building a working environment that’s as diverse and inclusive as the communities we serve. It helps us challenge our thinking. It influences the way we do things. It encourages us all to work together. And we believe that it makes us a stronger team.

Hear from some of our people, the roles they do and the part they play at Northern.

Nick - MD

Nick - MD

Meet Nick, Managing Director at Northern. He talks about Northern being the biggest rail operator in the North of England, and the roles and opportunities available.

Apprentices

Apprentices

Hear from some of our Apprentices at Neville Hill. Their experiences, aspirations and advice on joining Northern as an Apprentice.

Operations

Operations

Meet some of the team behind the operations at Leeds station.

Rihanna - Conductor

Rihanna - Conductor

Hear from Rihanna, a Conductor from Blackburn, and what she loves about her role.

Graham - Conductor

Graham - Conductor

Meet Graham, Middlesborough's Rhyming Conductor! 

Dimitri - Safety Officer

Dimitri - Safety Officer

Meet Dmitri, one of our Travel Safe Officers, who helps our customers travel safely across Greater Manchester.

Nicola - Fleet Planning Manager

Nicola - Fleet Planning Manager

"An equal world is an enabled world"  We are proud to employ amazing and talented women across our network. 

Kate - Train Driver Instructor

Kate - Train Driver Instructor

Kate shares her experiences of joining as a Conductor and moving into a Training role, supporting new drivers on their Northern journey.

Chris - Regional Director

Chris - Regional Director

Chris speaks from onboard one of the new Northern trains, talking about the complexity of the business, his role as a Regional Director and the exciting transformational journey.

Tatam - Year in Industry Student

Tatam - Year in Industry Student

Tatam just completed a Year In Industry in the East Region. Find out more about her journey! 

Jenny - Project Manager Fleet Refurbishment

Jenny - Project Manager Fleet Refurbishment

Hear from Jenny, one of our Fleet Refurbishment Managers. She talks about her role and being a women in the Rail industry.

Duane - Head of Operational Readiness

Duane - Head of Operational Readiness

Duane, Head of Operational Readiness, shares the size and scale of the Northern Operations and the daily ambition to focus a good, reliable service for customers.

Charlotte - Year in Industry Student

Charlotte - Year in Industry Student

Hear from Charlotte and her Year in Industry for the East Region.

Jayne - Train Presentation Manager

Jayne - Train Presentation Manager

Jayne looks after the Train Presentation Teams for the West and Central Regions. She talks about how her teams have risen to the challenges of operating during a global pandemic.

Paula - Deputy Depot Shift Manager

Paula - Deputy Depot Shift Manager

Paula explains the daily challenges and rewards in her role as a Deputy Depot Shift Manager, and how the business has supported her professionally and personally as a transgender woman.

Kelly - Conductor Standards Coach

Kelly - Conductor Standards Coach

Kelly, Conductor Standards Coach, shares her story of how she joined Northern as a conductor and now she’s involved in the recruitment process of new joiners and her work in the  the community.

Tracey - Customer Experience Manager

Tracey - Customer Experience Manager

Tracey, Head of Customer Experience, talks about her role as the voice of the customer and her transition from aviation to rail.

Anastasia - Customer Experience Controller

Anastasia - Customer Experience Controller

Meet Anastasia, one of our Customer Information Controllers, who joined as an Admin Apprentice in Leeds.

Julia - Head of On Time Performance Improvement Manager

Julia - Head of On Time Performance Improvement Manager

Julia leads a team of 15 as Head of On Time Performance. With over 30 years experience in the industry, she highlights the work her team are involved in across Northern. 

Richard - Regional Community and Sustainability Manager

Richard - Regional Community and Sustainability Manager

As a Community Manager for the East Region, Richard focuses on CSR. Volunteering, representing and championing the communities we serve. 

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