At Northern, we play a vital role across the north by providing a cutting-edge, reliable and friendly train service that connects hundreds of thousands of people to work, leisure, education and more. Our customers trust us with 280,000 journeys every day and counting, and we travel to almost 550 destinations.
Our vision is about more than just train travel. It’s about delivering a great customer experience and using technology to improve every step of the customer journey.
Put simply, we want to set a new standard for customer experiences. We’ve introduced an entire fleet of state-of-the-art trains with for customers, such as free WiFi, power sockets at every seat and digital screens. We’re building easier and quicker ways to buy tickets - on your phone or tablet, or in person. And we’re more committed than ever to making customer journeys as safe and comfortable as possible.
We’re building a brand-new future for our people, too.
When it comes to our people, we’re now more focused than ever on being better, and doing better. Across our organisation, you’ll find that we value individuality. You’ll discover that we love working together, having fun, and getting stuck in to making our customers’ lives easier. And we make sure we go out of our way to create incredible opportunities for everyone to grow. All of which means we get to be the best we can be every single day.
We’re working hard to create a workplace with equality and diversity at its heart, and where everyone is included. We truly want to represent every single one of the different communities we serve. We want to continue our journey towards being a modern, progressive and diverse company, that really values people and rewards hard work.
The possibilities are truly endless. We’ve got lots of great things planned, and the exciting part is that they’re all powered by our people
Join us, and you’ll build a different kind of future, too.