Frequently Asked Questions


Unfortunately, we can’t accept applications after the closing date for any role. Roles are generally open for applications for 1-2 weeks before they close. 

Yes. You can apply for more than one role, but that we recommend you think carefully about which roles best suit your skills and experience before you apply.  

If you are applying for a Driver or Conductor role, and we’re advertising multiple locations, please apply for the location closest to your home address. You will not be able to progress with multiple driver or conductor applications at different locations.

Yes. We only accept applications online via our online system. You can see all of our current roles here [LINK].

Yes – please complete the section asking for details of your referees. We promise we won't contact your referees during the initial recruitment process, but we will contact them if you are offered a role, and we will always check with you first before we do this.

Yes, if you already work for Northern, you should let your manager know that you are applying for a new role within the business.

We’ve designed a handy flow chart to guides you through the application process, and you can find it here [LINK]

If you’ve withdrawn an application in error, or want to amend your application after you have submitted it, or even locked yourself out of the system, please click on the ‘Contact us – Technical query’ link on the bottom left of the online system. This will put you directly in touch with our technical team who’ll be able to help.

Please click on the ‘Forgotten your password’ link on the log in screen and you will be able to change your password.