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Doncaster Train Station facilities
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Ticket office
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Collection is available for Smart tickets bought online.
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Penalty FaresPenalty fares apply for GR
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Opening hoursMon-Fri 05:45 to 20:00
Sat 06:00 to 19:00
Sun 08:00 to 18:00
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Facilities
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Car Park
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First Class Lounge
Located
Platform 3A
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
- Any London North Eastern Railway First Class packages
- London North Eastern Railway First Advance (routed LNER/LNER& connections)
- London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
- London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
- London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & connections)
- London North Eastern Self Print First Class Upgrade voucher (routed LNER/LNER& connections)
- Inclusive Tour Tickets (Superbreak etc.)
- Weekend First
Restricted tickets
- All First Class tickets valid only on other train operators, including Caledonian Sleepers
Facilities
Toilets, Newspapers.
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Available
Showers
Not available
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Seated Area
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Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
Platform 3 opening hours - 05:00 - 22:30
Platform 4 North Waiting Room opening hours - 05:00 - 01:30
Platform 4 South Waiting Room opening hours - 05:00 - 22:30
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Trolleys
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Station Buffet
Various coffee shops and food outlets available for refreshments
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Toilets
The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. Toilet opening hours are at all times that the station is open.
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Accessible toilets
The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
Located on concourse
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Shops
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Rail replacement locations
Pick Up / Drop Off outside the front of the station and park in the station overflow car park.
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CCTV
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Toilets
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Available
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Location
The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. Toilet opening hours are at all times that the station is open.
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Accessible toilets
The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
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Wifi
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Annotation
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Available
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Staffing and customer services
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Staffing LevelFull time
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Lost property
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Contact Details
Url: https://www.nationalrail.co.uk/03457 225333 -
Information Available From StaffYes - from help point
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Passenger Information SystemsDeparture Screens
Arrival Screens
Announcements -
Customer Help Points
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Ticket gates
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Parking
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Car Park 1
Notes
Operator Name: London North Eastern Railway
Name: West Street Station Car Park
Spaces: 69
Number Accessible Spaces: 0
Accessible Spaces Note:Parking is not free for Blue Badge holders. A valid International Blue Badge still needs to be displayed when parking in the relevant bays.
Accessible Car Park Equipment: Yes
Cctv: NoWebsite
https://www.nationalrail.co.uk/Opening Times
Mon-Sun 24hCharges
Off-peak: £6.75
Per Hour: £2.50
Daily: £13.50
Weekly: £54.00
Monthly: £162.00
Annual: £1,485.00
Saturday: £6.75
Sunday: £6.75
Note:Short Stay 21-60 mins - £2.50
Short Stay 61-120 mins - £4.50
Going away for a long weekend? Park from 10:00 on Friday until 23:59 on Monday for just £15.
Simply purchase your ticket at the car park on the day.
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Car Park 2
Notes
Name: M S C P Frenchgate Shopping Centre
Spaces: 480
Number Accessible Spaces: 10
Accessible Spaces Note:Parking is not free for Blue Badge holders. A valid International Blue Badge still needs to be displayed when parking in the relevant bays.
Accessible Car Park Equipment: No
Cctv: NoWebsite
https://www.nationalrail.co.uk/Charges
Per Hour: £1.50
Daily: £13.00
Note:Tariff for rail users only. See the Doncaster Frenchgate website for non-rail user tariffs.
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Bicycle Facilities
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Spaces62
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ShelteredYes
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Cctv
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Location
Within car park
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Annotation
CCTV is via British Transport Police office.
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TypeStands
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Accessibility
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Helpline
03457 225 225 or 18001 03457 225 225 (Text relay service)
https://www.nationalrail.co.uk/ -
Staff Help Available
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse (or ticket office outside the times of 08:15 - 18:00). Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
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Staff help available opening hoursMon-Fri 05:15 to 01:30
Sat 05:15 to 01:15
Sun 07:30 to 01:30 -
Induction Loop
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Accessible Ticket Machines
.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
Advance booking not required
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Accessible Public Telephones
Phones are low level but not text
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Accessible toilets
The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
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Step Free Access
This station has step free access to all platforms.
This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank
Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
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Ticket Gates
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Impaired Mobility Set Down
station front
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Wheelchairs Available
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First Class lounge
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Details
Located
Platform 3A
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
Tickets Accepted
- Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
- Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
- Any London North Eastern Railway First Class packages
- London North Eastern Railway First Advance (routed LNER/LNER& connections)
- London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
- London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
- London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & connections)
- London North Eastern Self Print First Class Upgrade voucher (routed LNER/LNER& connections)
- Inclusive Tour Tickets (Superbreak etc.)
- Weekend First
Restricted tickets
- All First Class tickets valid only on other train operators, including Caledonian Sleepers
Facilities
Toilets, Newspapers.
Refreshments
Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
Wi-Fi
Available
Showers
Not available
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Journeys from this station
During the peak of the industrial revolution in 1849, Doncaster station was opened to transport freight, and was once home to the Great Northern - the manufacturer of some of the most well-known locomotives including Stirling Singles, Flying Scotsman, and Mallard, which still holds the title of world's fastest steam locomotive with a top speed of 126 mph.
Over the years, the station has seen several redevelopments, the most significant being in 2005 with its integration to the Frenchgate Shopping Centre. With 9 platforms, the latest being added in 2015, lifts throughout, and even mobile phone charging points on the concourse, Doncaster Station provides today’s passengers with a streamlined service.
How far is Doncaster Station from Doncaster Sheffield Airport?
Going via the Doncaster Interchange, the journey from the station to Doncaster Sheffield Airport can be completed in around 25 minutes.
How far is the walk from Doncaster Station to Doncaster city centre?
Doncaster city centre is only a five-minute walk from the Doncaster Station.
Does Doncaster Station have car park facilities?
Yes, there are 573 car park spaces, including blue badge spaces, at Doncaster Station, open 24 hours a day, 7 days a week.
Are there secure bike storage facilities at Doncaster Station?
Yes, there are only 62 bicycle storage spaces at Doncaster station.
What facilities are available at Doncaster Station?
- Toilets, including baby changing facilities
- Station Buffet
- Wifi
- Shops
- ATM
- Postbox
- Telephones
- Disabled Access, including step-free access throughout, ramps, wheelchairs, and induction loops
- First Class Lounge
What popular destinations are available from Doncaster Station?
- Doncaster Station to Sheffield
- Doncaster Station to Leeds
- Doncaster Station to Manchester Piccadilly
- Doncaster Station to London Kings Cross
- Doncaster Station to Hull
- Doncaster Station to York
Want to find out more about Doncaster? The following guide outlines all the amazing attractions you can visit while you’re there.
Timetable for the routes on which Doncaster station is located
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Streamline your journey and get tickets straight to your phone. Making your journey contact-free.